Solas

1. Purpose

This Acceptable Use Policy ("AUP") governs your use of the Solas application and related services. This AUP is incorporated into and forms part of our Terms of Service.

2. The Spirit of This Policy

3. Prohibited Uses

3.1 Self-Harm and Crisis Content

You may not use the Services to request information, instructions, or assistance related to self-harm, suicide, suicidal ideation, or methods of self-injury.

3.2 Harmful Health Practices

You may not seek guidance on:

• Extreme caloric restriction, starvation diets, or disordered eating practices
• Dangerous fasting protocols beyond 24 hours without confirmed medical supervision
• Purging, laxative abuse, or other eating disorder behaviors
• Unsafe supplement stacking, megadosing, or dangerous drug combinations
• Anabolic steroid use or performance-enhancing drug protocols
• Any health practice a qualified physician would consider dangerous

3.3 Violence and Harm to Others

You may not request instructions for harming others, generate content that threatens individuals or groups, or plan or facilitate any act of violence.

3.4 Illegal Activities

You may not seek guidance on illegal activities, illegal substances, weapons, fraud, identity theft, or any violation of applicable law.

3.5 Safety System Circumvention

You may not attempt to bypass, override, or manipulate the Services' safety systems through any means, including:

• Jailbreaking: Attempting to remove or override AI model restrictions
• Prompt injection: Inserting instructions designed to override system directives
• Role-play manipulation: Using fictional framing to obtain prohibited content
• Hypothetical framing: Using academic or research contexts to request harmful information
• Gradual escalation: Progressively guiding conversations toward prohibited topics over multiple turns
• Identity manipulation: Claiming the AI has a different identity, mode, or set of rules
• Instruction override: Attempting to make the AI ignore its safety guidelines

3.6 Harmful Content Generation

You may not use the Services to generate content that promotes eating disorders or unhealthy body image, medical misinformation, or content designed to harm vulnerable individuals.

3.7 Platform Abuse

You may not create multiple accounts to circumvent restrictions, share account credentials, scrape data from the Services, or interfere with the operation of the Services.

4. Agent and Automation Features

When using automated features:

• You will review all proposed actions before approval
• You acknowledge that you are solely responsible for all actions you approve
• You will not use agent features for any prohibited purpose

5. Enforcement

Violation	Consequence
1st–2nd violation	Temporary restriction (up to 1 hour) with warning
3rd violation within 30 days	Temporary restriction with formal warning about permanent ban risk
3+ temporary blocks within 30 days	Permanent account suspension, no refund

Permanently suspended accounts are not entitled to refunds of any subscription fees paid.

Appeals

Users who believe an enforcement action was taken in error may appeal by emailing [email protected] with the subject line "Safety Appeal". Appeals are reviewed within 48 business hours. Solas's decision on appeal is final.

6. Reporting Violations

If you encounter a response that appears harmful, inaccurate, or in violation of this AUP, use the "Report" button on any AI response in the app, or contact [email protected].

7. Crisis Resources

• Suicide & Crisis Lifeline: Call or text 988 (US)
• Crisis Text Line: Text HOME to 741741 (US)
• International resources: iasp.info/resources/Crisis_Centres
• Emergency Services: 911 (US) or your local emergency number

8. Contact

Email: [email protected]
Website: get-solas.com